Basics of Customer Service was conducted in Marvel Hotel Lahore.
Learning session “Basics of Customer Service” was conducted in Marvel Hotel Lahore on February 27th 2015. Participants have learned how to improve service standards for hotel guests. Learning feedback from participants was marvels. They have enjoyed the session and learned the techniques with fun. According to the management of Marvel Hotel positive change is visible in day today work of our employees. More learning sessions are schedule for employees from MN Learning Solutions.
See what our Participants had to say about our learning session “Basics of Customer Service”;
1. I just want to take a moment to say that ,Malik Nasir Nawaz’s training today about customer service was really fabulous. He was concise, direct and really came across as if he genuinely cared and was talking “to” us and not at “us”. Another great thing he did was point out actual examples straight out of current events in the hospitality business. (Syed Bilal Hussain. General Manager Marvel Hotel Lahore)
2. Hearing how Malik Nasir Nawaz actually applies his own theories of customer service to the session really inspired me. (Department Head Marvel Hotel)