Hospitality Learning

South Asian mainly Pakistanis are known to the world as “Mehman Nawaz” hospitable. We respect our guests and always make sure to provide all possible facilities and service. To improve hospitality services in your organization (Hotels, Tourism & Travel organizations, Hospital and all Service oriented companies) we offer first time in Pakistan an exclusive trainings sessions for your employees.

• Training on refreshing basics of employees jobs.
• Customer service training to all departments.
• Supervisory development skills.
• F&B service role plays.
• Sales & Marketing closing techniques.
• Front office up sell techniques.
• Personal manners, Cleanliness and will to improve.
• Motivation & Employees engagement.
• Drive for Results.
• Exceeding Customer Satisfaction.
• Leading by examples.
• Selling Edge.
• Beverage Upselling Techniques.
• Hygiene and Sanitation.
• Supervisory Grooming.
• Motivation.
• Coaching and Counseling.
• Telephone Etiquettes.
• Complete Trainings program for Housekeeping Department.
• Complete Trainings program for F&B Department.

In addition to above we can also design customized training sessions to fulfill our valued client’s requirements