Up-selling is simply getting a customer to spend more than he was originally intending. But professional organizations do not only focus on more revenue, they also monitor the retention ratio of customers and business repetition. They remain focus on increasing customers’ level of satisfaction during upselling. Up selling is a WIN-WIN situation for organizations and customers. This program is designed to support selling figures of an organization looking for more revenue in sales. Training consists of approaches and techniques to apply in up-selling.
Learning Outcomes:
Focus on customer by practicing basics of up-selling techniques
Sell beverages at the time of taking order
Understand the importance of beverage sales in restaurants
